Small Engine Repair Technician (Part-time Greenville, RI)

Greenville, RI • Associate Position • Reports To Store Manager

This small engine repair technician position is responsible for providing helpful customer service as well as diagnosing and repairing equipment with accuracy and efficiency.

Job Description

Essential Duties:

  • Ability to combine amazing customer service with strong equipment repair skills
  • Ability to diagnose equipment and determine parts required for repair
  • Accurately and efficiently complete the repair
  • Ability to repair rental equipment accurately and efficiently
  • Perform blade sharpening
  • Answer shop phone calls
  • Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
  • Attend mandatory monthly store meetings
  • Other responsibilities as assigned by store management.

Qualifications, Knowledge, Skills and Abilities

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

 

Education/Experience:

No formal education required. Experience in a retail environment a plus.  Knowledge of Husqvarna equipment repair a plus!

 

Language Ability:

Must be able to read and interpret documents; speak effectively before groups of customers or employees of organization.

 

Math Ability:

Should be able to calculate figures and amounts and apply basic concepts of math.

 

Reasoning Ability:

Should be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; also be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

Computer Skills:

Must have ability to process information and/or merchandise though a register system. Must have knowledge of retail computer systems, electronic cash registers and Microsoft Word.   Knowledge of Microsoft Excel and Epicor Eagle a plus.

 

Certificates and Licenses:

None required.

 

Supervisory Responsibilities:

This job has no supervisory responsibilities.

 

Work Environment:

The noise level in the work environment is usually moderate. Flexible hours of availability are required due to the demands of the retail environment.

 

Physical Demands:

The minimum physical requirements for this position include:

  • Lifting at least 7 to 15 lbs on a routine basis; lifting 20 lbs or more in many instances;
  • Bending, climbing, stooping and twisting are routine; the position requires the ability to retrieve, stock, and move product as well as machinery;
  • Manual dexterity; working with tools and parts, assembly of equipment;
  • The ability to see and read product labels and work order instructions, dispense repair knowledge, and communicate with our customer base;
  • Ability to stand and walk consistently for up to 4 hours or more at a time;
  • Ability to physically handle all equipment;
  • Handle and move equipment into, out of and throughout machine shop, which entails lifting and pushing.

Employment Application Greenville RI

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Contact Info

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Have you ever worked at Rocky’s before?*

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Work Availability and Wages

Work schedules/hours are based on the needs of the business and are subject to change weekly. Availability for evening and weekend hours is also required.

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Providing an availability schedule does not guarantee hours or commit to a set schedule.

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Employment History

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Additional Experience or Qualifications

List any other experience, skill or qualification which you believe should be considered in evaluating your qualifications for employment. You may include verified work performed on a volunteer basis. You may include military service which you would like considered in connection with your application for employment. You may exclude organizations which indicate race, creed, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, HIV/AIDS status, domestic violence victim, homelessness, national origin, age, and disability, military or veteran’s status, Vietnam era veteran, or being a member of the reserves or national guard.

Eligibility for Employment

Only U.S. citizens or aliens who have a legal right to work in the U.S. are eligible for employment. Can you, upon employment, provide genuine documentation establishing your identity and eligibility to be legally employed in the United States?


Equal Opportunity Employment

Applicants for employment are considered without regard to race, religious creed, color, religion, sex, sexual orientation, gender identity or expression, transgendered status, marital status, pregnancy, genetic information, citizenship, national origin, ancestry, age, handicap, past or present physical or mental disability, mental retardation, HIV/AIDS status, domestic violence victim status, homelessness, whistleblower activity, military or veteran’s status, Vietnam Era Veteran, or being a member of the Reserves or National Guard. It is unlawful in Connecticut, Massachusetts, Maine and Rhode Island to administer a lie detector test as condition of employment or continued employment. It is unlawful in Maine to base an employment decision on a previous assertion of a claim or right under the Maine Workers’ Compensation Act. An employer who violates this law will be subject to criminal penalties and civil liability.

Notification and Agreement

I understand that this employment application, and/or the granting of an interview, does not represent a contract or promise of employment or of future benefits by Rocky’s Hardware, Inc. I understand and agree that if hired, my employment will be at-will and may be terminated, with or without cause, at any time by either myself or my employer. I also understand that this statement supersedes any and all oral representations made by agents or representatives of Rocky’s Hardware, Inc.

I certify that all answers given by me are true, accurate and complete. I understand that the falsification, misrepresentation or omission of fact on this application or any other accompanying or required documents, will be cause for denial of employment or immediate termination of employment, regardless of when or how discovered.

I authorize the investigation of all statements and information contained in this application. I release from all liability anyone supplying such information and I also release Rocky’s Hardware, Inc. from all liability that might result from making an investigation.

If hired, I agree to abide by all of the company rules and regulations, and understand that if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written, by any representative or agent of the Company, at any time, can constitute a contract of employment. I understand the Company and all Plan Administrators shall have the maximum discretion permitted by law to administer, interpret, modify, discontinue, enhance or otherwise change all policies, procedures, benefits or other terms or conditions of employment. No representative or agent of the company has the authority to enter into any employment agreement on behalf of Rocky’s Hardware, Inc., or to make any change or exception to any policy, procedure, benefit or other term/condition of employment other than in a document signed by the President, or to make any agreement contrary to the foregoing.

I acknowledge that I have read and understand the above statements and hereby grant permission to confirm the information supplied on this application by me. I also acknowledge that I have read and understand the above statements and certify that the information on this application is true, complete and correct.